ThinPrint Reviews & Product Details

I really appreciate ThinPrint's support team. They're small, but they are always there when I need them, and I've never had a bad experience with them. They've been incredibly helpful, especially when I needed to rebuild our ThinPrint from scratch. No issue was too complicated for them to solve. ThinPrint also integrates very well with our Citrix VDA environment, and it's seamless for the users—they haven't had any issues with it. I find the initial setup very straightforward; downloading, installing, and configuring components like the license server and ThinPrint ports was easy. The product performs substantially better for us than previous solutions like Citrix Universal Printing, offering reliable performance for our needs. Review collected by and hosted on G2.com.

One issue that I came across was the event log that ThinPrint provides doesn't really explain why two print servers are not communicating with each other. This kinda gets in my path of completing my ThinPrint server refresh. Review collected by and hosted on G2.com.

Thinprint greatly simplifies driver management on print servers. The virtual driver for printers intercepts all standard requests and offers a robust printing solution for local and RDS environments. Additionally, there is a large knowledge base that provides excellent support during the initial setup. We use Thinprint in both small and large RDS environments, as well as in local structures. Review collected by and hosted on G2.com.

Troubleshooting can quickly become very complicated and lengthy without prior training. However, Thinprint offers very good training on all relevant topics. Review collected by and hosted on G2.com.

We've been using Thin Print for many years and it's a great printer solution we use across 80+ sites and have hundreds of printers. We don't often have to use support as it just works but when we do, they have been extremely professional and easy to deal with. It's easy to use for both an Administrator and User point of view. Review collected by and hosted on G2.com.

No negatives, I've just recently needed to use their support and they responded extremely quickly, and got the issues resolved. Review collected by and hosted on G2.com.

Ease of use once set up and very reliable. Review collected by and hosted on G2.com.

Little difficult to get set up innitially. Review collected by and hosted on G2.com.

Once set up, the solution works without problems for a long time! And if there ever is a problem, the support always helps quickly and competently! Review collected by and hosted on G2.com.

The initial setup was somewhat difficult. Review collected by and hosted on G2.com.

Particularly when employing zero or thin clients within private cloud computing setups its ability to automatically and instantly provision the desired printer for thousands of user's VM ensures printing is always seamless. This capability represents its most significant advantage over other solutions. Review collected by and hosted on G2.com.

I hope to see expanded support for Linux clients in the near future. Review collected by and hosted on G2.com.

Fast and uncomplicated printing, German support Review collected by and hosted on G2.com.

Each ticket is initially answered with a standard text, and you only receive helpful phone support very late. Review collected by and hosted on G2.com.

ThinPrint IT support is always quick and responsive with valuable information. Review collected by and hosted on G2.com.

I have zero complaints at this time. Thank you. Review collected by and hosted on G2.com.

With first class support (which is rarely required) ThinPrint just works for our custom ERP integration enabling direct printing from our remote business systems regardless if they are on premise or cloud based.

Its seamless and super fast regardless of the type of documents we print, product labels, shipping labels and plain old business documents. The all just just print perfectly. Review collected by and hosted on G2.com.

We'd love to see ThinPrint support Linux servers as not everybody uses Windows domains in this day and age. Review collected by and hosted on G2.com.

ThinPrint centralizes and simplifies our printer setup and management. Overall we have had WAY fewer printing and printer problems of all sorts since we started using ThinPrint. We also how have visibility of who is printing what to where. Review collected by and hosted on G2.com.

ThinPrint's setup is a bit involved and uses some unfamiliar techniques that you will have to learn - especially if you want to use their reporting/tracking tool. Accessing advanced features of printers can sometimes be challenging. It can be difficult to troubleshoot... when a computer or user doesn't get connected to the printers it's supposed to it can be frustrating trying to figure out why. The logging/reporting engine is a separate add-on installation that changes the way you configure the ports for your ThinPrint printers. Review collected by and hosted on G2.com.